The Pyramid Cancun
Location
- Located directly on the beach
- Hotel Zone, Cancun
- 0.6 km from Mayan Museum of Cancun and Archaeological Zone of San Miguelito
- 3.1 km from El Rey Archaeological Zone
- 4.3 km from MUSA
Address
Hotel description
Luxury, comfort, and expansive spaces are some of the defining features of this all-inclusive resort, located on one of the most beautiful beaches in Cancun. The Pyramid Cancun offers daytime and nighttime experiences, diverse activities, spectacular shows, and haute cuisine restaurants that will surprise and delight the most demanding guests. While the resort welcomes families, it also features ‘The Sian Ka’an Cancun’ – a wide array of adults-only offerings including gourmet dining, upscale bars, private beach clubs, captivating entertainment, and opulent spas.
Meal and beverage plans
All-Inclusive Plan
- Breakfast, lunch, snacks and dinner daily (select premium food items including lobster available for additional cost)
- All alcoholic and non-alcoholic drinks (certain premium beverages available with additional charge)
- Unlimited buffet and a la carte dinners (reservations required at select restaurants and subject to availability)
Additional inclusions
- Daily activities program
- House shows and entertainment
- Kids club for ages 5-12 years old
- WiFi throughout the property
- 24-Hour front desk
- Multilingual staff
Upgrade your stay
The Sian Ka’an Experience
Upgrade to a Sian Ka'an room category and enjoy the following inclusions (subject to change)
- Exclusive adults-only beach club: Kin Ha Beach Club
- Exclusive adults-only bar: Sian Ka’an Health & Beach Bar
- Private check-in and checkout with concierge in exclusive lounge
- Complimentary Temazcal experience
- Special restaurant and spa discounts
- Pillow menu (on request)
- Turndown service
- Tablet
Best For...
Earn more with Aeroplan
Family
Play
Wedding & honeymoons
Spa
2SLGBTQIA+ Resorts
Promotions
Oasis Runaway Program
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
A Resort Fee of $101 MXN* (approximately $6 USD) per room per night will be collected by the hotel at time of check-in. This fee is in addition to the Environmental Sanitation Fee that is collected by all hotels in Cancun & Riviera Maya.
*Resort fee is subjected to change without notice
Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.
The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.
Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian.
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions.
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit.
Student/Youth groups are not accepted at this resort.
Pyramid Standard
Pyramid Ocean Front
Pyramid Junior Suite
Pyramid Master Suite
Sian Ka'an Standard
This room includes extra perks as part of this hotel’s The Sian Ka’an Experience program.
Restaurants & Bars
Restaurants
- Market Place Food Hall - À la carte, buffet - Mexican-Japanese fusion, International buffet, and American fare
- Tun-Kul - Buffet - International
- Tatish - Buffet - International
- Careyes - À la carte - Gourmet fusion
- Benazuza - À la carte - Fine dining (molecular culinary masterpieces) - adults only
- Sakura - À la carte - Japanese-Peruvian fusion - adults only
- The White Box - Gastrobar - Mediterranean
- Dos Lunas - À la carte - Italian
- Bahia - À la carte - Steak House
- Hacienda Sarape - À la carte - Mexican
- Coyote Bites - Snack bar - American food and snacks
- Il Forno Ristorante - À la carte - Italian
- La Placita - À la carte - International
- Hippie Chic - Snack bar - Grill / Seafood
- La Trattoria - À la carte - Italian
- Bites Tatish - Snack bar - American
- La Cantina - À la carte - Mexican
- Maki Taco LT - À la carte - Japanese-Mexican fusion
- The Black Sens - À la carte - International - sensory experience in the dark - Adults-only
- Miramar Beach Club & Restaurant - À la carte - Seafood & grill
- Cocoa - À la carte - Grill / Seafood - (This restaurant has an additional cost $)
- Le Petit Chef - À la carte - Gourmet - 3D Culinary Demonstration (This restaurant is an additional cost $)
Bars
- Restaurant bar
- Cocktail bar
- Pool Bar
- Coffee bar
- Beach Bar
- Exclusive bar
- Lounge Bar
- Nightclub
- Casino bar
- Sport Bar
- Swim-up Bar
- Benazuza Lounge Bar ($)
- Fountain Cigar Corner ($)
Activities
Pools
- Outdoor pool
- Beach Club pools
Motorized and non-motorized water sports
- Aquafitness
- Pool volleyball
- Pool contests
- Oasis Beach Club - adults only (pools, domestic open bar, stage/DJ, VIP section ($)
- The Pyramid Beach Club - Sun beds, open bar, Bali beds, Huts with butler service ($)
- Kin Ha Beach Club - Exclusive to guests staying in the Sian Ka'an room category. Bali beds, butler service, pools and more!
- Cocoa Beach Club - Bali beds, beverages, snacks, pools, access to Cocoa restaurant ($)
- Miramar Beach Club - Bali beds, butler service, pools, snacks, open bar, premium beverages, access to Miramar restaurant included- adults only ($)
Land activities
- Archery
- Tennis
- Soccer
- Basketball
- Giant Jenga
- Beach volleyball
- Beach soccer
- Pool slackline
Entertainment
- Live shows
- Theme nights
- Kid's Club
- Casino ($)
- Kinky Night Club - Sensual themed shows for adults only (subject to availability)
Health and Relaxation
- Fitness centre
- Spa ($)
- Pilates class
- Yoga
- Zumba
Other facilities & services
- Wedding packages and services ($)
- Photo market
- Boutique
- Meeting facilities
- Business centre
- Laundry service
- On-site ATM
- Mini-market
- Medical services
- Babysitting service
- Concierge service
- Tour desk
- Parking
- Bali bed rental
- Currency exchange service
- Bellhop
- Security
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Resort Fee
A Resort Fee of $101 MXN* (approximately $6 USD) per room per night will be collected by the hotel at time of check-in. This fee is in addition to the Environmental Sanitation Fee that is collected by all hotels in Cancun & Riviera Maya.
*Resort fee is subjected to change without notice
Student/Youth Policy
Student/Youth Travelers are defined as any person ages 17 to 25 years of age, traveling without a legal parent/guardian, and is applicable at ALL Oasis properties during Spring Break season (February to April). Any guest meeting this definition is required to pay a $30.00 USD non-refundable student/youth insurance fee collected at time of check-in (cash only). Policy is mandatory, per person and not refundable.
The legal hotel check-in age in Mexico is 18 years old. Each room must have at least one occupant aged 18 or older. Guests under 17 years old are not permitted to stay at any Oasis property without a legal parent or guardian present.
Travel Consent for 17-Year-Olds: All 17-year-old travelers without a parent or legal guardian must present written consent from their parent or guardian.
This consent must authorize international travel and confirm that the parent/guardian assumes full responsibility for the traveler’s actions.
For every nineteen travelers who are 17 years old, one adult chaperone (minimum age: 25 years old) must stay on the property for the entire visit.
Student/Youth groups are not accepted at this resort.
Earn more with Aeroplan
In addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.
- A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
- Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
- Valid for travel completed by December 31, 2025
Family
Keep everyone happy at resorts offering dedicated kids' pools, supervised clubs, and more for the family. Discounts for kids may also be available. Please note that any discounts will be reflected in your final price at checkout.
Play
This resort is part of the Play program, which offers the following family-friendly perks:
- Kids Eat, Play, and Stay FREE ¹
- Pre-boarding for families
- Dedicated pool areas or sections for kids ²
- Supervised kids' clubs and more ²
Terms and Conditions
Air Canada Vacations Play program is only valid on vacation packages and Flight & Hotel package bookings at participating hotels and resorts. Not applicable to groups. Subject to availability. Program is subject to change without notice. Valid for travel between August 1, 2025 and August 31, 2026. ¹Clients are responsible for paying the flight portion of children’s vacations, including air transportation charges, taxes, fees, and charges. For Play, kids 12 and under stay and eat free at applicable all-inclusive resorts. Conditions may apply and vary by resort. Based on maximum hotel room occupancy. ²Only available at all-inclusive resorts in Mexico, the Caribbean and Central America.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Complimentary Honeymoon/Anniversary Program
All guests celebrating their honeymoon or wedding anniversary receive the following complimentary amenities:
- Priority check-in with concierge
- Tropical welcome cocktails
- Upgrade to best available accommodation within reserved category at time of check-in
- Bottle of domestic sparkling wine and fruit plate in room upon arrival
- Special reservations for a romantic dinner with bottle of house wine
Available with a minimum five-night stay. Marriage certificate must be presented at check-in. Honeymoon must be within six months of marriage. Wedding anniversary must be within five days of stay. Advance notification to the hotel is required and should be done at time of booking. Without previous notification, the hotel will not be able to deliver referenced inclusions. Valid for travel through December 23, 2025.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
2SLGBTQIA+ Resorts
All members and allies of the community are welcomed at this 2SLGBTQIA+ friendly resort.
Oasis Runaway Program
This program will allow guests staying at The Pyramid Cancun to experience the remarkable beauty of the Grand Oasis Tulum, its sense of calm and tranquility, magnificent beach, and a diverse collection of restaurants, bars, Spa, schedule activities and so much more.
Guests may enjoy complimentary exchange privileges with Grand Oasis Tulum during the day on an all-inclusive basis, with access to all resort restaurants, bars, and facilities within the same category level as booked at the originating hotel.
The exchange privilege is valid for travel from July 5 – October 31, 2023.
Guests must visit the resort's Oasis Plus concierge desk to make arrangements one day before visiting Grand Oasis Tulum.
Transportation is not included but can be arranged. Program subject to change without prior notice.